For Out-of-Area Repairs

Mail-In Repair for Consoles, Controllers, Phones & PCs

Mail-in repair gives out-of-area customers access to the same repair bench without making the drive to Bay City or Saginaw. Start with the quote, get the repair approved, then ship it in the right way.

Repair bench for incoming shipped repairs

How Mail-In Works Best

Start with the quote

Get the repair approved first so you know the issue fits the shipping path before you box anything up.

Pack it the right way

Use the process pages to protect the device, include the right notes, and avoid shipping damage.

Bench-tested before it goes back

Once it arrives, the job is repaired, tested, and packed back out with the same care as a local walk-in repair.

Mail-In Pages